Schuyler Weinberg

1. Community
2. Feedback - Ticketing System (Support)
3. Facebook Channel: Thumbs up icon from PM shows up as "See shared link"

Has there been any updates here? Now it looks like it just says "Facebook User Name" sent a message instead of a link or the image at all. It makes the team feel like there's a missed message not g...

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• Schuyler Weinberg
• Erstellt 22. März 2021 14:39
• 0 Stimmen

1. Community
2. Discussion - Tips and best practices from the community
3. Running triggers, automations, and reporting based on ticket SLA

This is an interesting approach to using the SLAs. I'm wondering how the SLA breach was actually used in a trigger though? Maybe I'm not following fully, but the two examples listed appear to be fo...

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• Schuyler Weinberg
• Erstellt 8. Mai 2019 22:59
• 0 Stimmen