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Christopher Kenrick

Beigetreten 15. Apr. 2021

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Letzte Aktivität 04. Dez. 2024

Folge ich

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Christopher Kenrick hat einen Kommentar hinterlassen

KommentarPublishing and sharing dashboards

Dan Lucy-Lloyd you can, if you click on your dashboard > share there is a public link part at the bottom of the pop-up box to share publically, you can set a password with the link and send it on

Kommentar anzeigen · Gepostet 04. Dez. 2024 · Christopher Kenrick

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Community-Kommentar Feedback - Ticketing system (Support)

I am at a loss as to why this doesn't exist!

Kommentar anzeigen · Gepostet 29. März 2023 · Christopher Kenrick

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Community-Kommentar Feedback - Ticketing system (Support)

I find it frustrating that a user's details (phone number, email address etc) can't be shared when a ticket is shared. I am trying to migrate our Zendesk account into another Zendesk account and close our initial one down but this just doesn't make it simple.

Surely there's an easier way??

Kommentar anzeigen · Gepostet 26. Jan. 2023 · Christopher Kenrick

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Community-Kommentar Discussion - Tips and best practices from the community

Matthias,

Many thanks for sharing this - this has been an absolute lifesaver for me and one of our biggest clients!

Thanks,
Chris

Kommentar anzeigen · Gepostet 30. Aug. 2022 · Christopher Kenrick

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Community-Kommentar Feedback - Ticketing system (Support)

I absolutely +1 this!!

We updated to this yesterday and that's a massive bug bear! Please introduce ASAP

Kommentar anzeigen · Gepostet 05. Apr. 2022 · Christopher Kenrick

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Post Feedback - Voice (Talk)

I think it would be a good idea to be able to see what option a user has dialled on the Talk IVR.

This would make for good reporting in Analytics as you would be able to see where calls went off to.

Gepostet 16. Apr. 2019 · Christopher Kenrick

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