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Jason Grunstra

Beigetreten 13. Mai 2021

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Letzte Aktivität 22. Okt. 2021

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Community-Kommentar Feedback - Help Center (Guide)

Agreed. This needs to happen for sign-in, register, and forgot password pages. Seems like a lot of the features in Help Center were released a bit earlier than they should have been. It's not (yet) a complete solution. :/

Kommentar anzeigen · Gepostet 19. Feb. 2014 · Jason Grunstra

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Post Feedback - Ticketing system (Support)

I would like a way to look up all user accounts that are suspended. 

Sometimes when using the forum moderation tool, a false positive slips through the cracks and a few users get suspended. If there was a way to run a report for all suspended users that included the number of tickets/posts/comments etc they had, that would be a pretty good way to see if any legitimate users were incorrectly suspended and give us the chance to restore their account.

It would also be really helpful if there was a full activity log for user accounts. Similar to how in a support ticket we can see every single modification that was made to the ticket, it would be nice to have something similar for user accounts so that we could see how a user account was suspended and by whom.

Gepostet 18. Nov. 2013 · Jason Grunstra

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