Nick Lamb

1. Community
2. Feedback - Ticketing System (Support)
3. Change the order of the comments as an agent when viewing a ticket

Kolten Kittleson just reiterating that this is still the primary reason we haven't switched to the new interface. This remains a blocker for my team as it greatly impacts our workflow to have comme...

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• Nick Lamb
• Erstellt 14. Juni 2022 15:05
• 0 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Change the order of the comments as an agent when viewing a ticket

Dave Dyson Appreciate the update. Note: this is the primary reason we have not switched over to Agent workspace.

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• Nick Lamb
• Erstellt 27. April 2022 20:50
• 2 Stimmen

1. Support
2. ...
3. End users and organizations
4. Resetting user passwords

We're trying to de-admin folks and this is a huge blocker for us. 

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• Nick Lamb
• Erstellt 25. Februar 2022 16:35
• 0 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Change the order of the comments as an agent when viewing a ticket

Is there any update on when this will be configurable in Agent Workspace? This is a blocker for our teams as our tickets get quite large and oldest first would dramatically damage our workflow.

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• Nick Lamb
• Erstellt 10. Januar 2022 18:17
• 2 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Markdown for customers

Are there any plans to add this functionality? We have customers asking us to switch ticketing systems because this is missing. This is an urgent need for us.

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• Nick Lamb
• Erstellt 6. Mai 2021 18:36
• 2 Stimmen

1. Explore
2. ...
3. Building reports
4. Choosing metric aggregators

I'm working on moving our OKRs over to Explore from Insights (GoodData) and have hit a blocker. Does anyone have a good way to do this in Explore? I'm looking to recreated the following calculation...

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• Nick Lamb
• Erstellt 13. April 2021 19:00
• 0 Stimmen