
Nick Lamb
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Gesamtaktivitäten21
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Neueste Aktivität von Nick Lamb-
Nick Lamb hat einen Kommentar hinterlassen
Adam Hanley do you have details on what is cumbersome? The most glaring items for me were comment ordering and somewhat limited markdown support, but I'm interested in anything else painful folks h...
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Nick Lamb hat einen Kommentar hinterlassen
Eckhard Doll ask your account rep to put a freeze on this. I don't know how long that will hold, but we've had them do this until this feature is implemented as the damage to our workflow from scro...
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Nick Lamb hat einen Kommentar hinterlassen
Any updates to this? It continues to be a huge issue for us. Today we had an event that's made this even more pressing where when renaming an organization, it was somehow deleted. This has left the...
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Nick Lamb hat einen Kommentar hinterlassen
“Being considered for the future roadmap” is a disappointing update to this important item. We’ve already spoken to our rep and will be delaying the deployment of the new interface as long as we ca...
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Nick Lamb hat einen Kommentar hinterlassen
This is a continuing pain point for our more security conscious customers. Is there any continued discussion working to, as the original post notes, Disable the 3rd party cookie requirement globally?
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Nick Lamb hat einen Kommentar hinterlassen
Kolten Kittleson just reiterating that this is still the primary reason we haven't switched to the new interface. This remains a blocker for my team as it greatly impacts our workflow to have comme...
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Nick Lamb hat einen Kommentar hinterlassen
@... Appreciate the update. Note: this is the primary reason we have not switched over to Agent workspace.
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Nick Lamb hat einen Kommentar hinterlassen
We're trying to de-admin folks and this is a huge blocker for us.
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Nick Lamb hat einen Kommentar hinterlassen
Is there any update on when this will be configurable in Agent Workspace? This is a blocker for our teams as our tickets get quite large and oldest first would dramatically damage our workflow.
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Nick Lamb hat einen Kommentar hinterlassen
Are there any plans to add this functionality? We have customers asking us to switch ticketing systems because this is missing. This is an urgent need for us.