Oscar Tobar

1. Community
2. Zendesk Suite Q&A
3. Allow light agents to use agent forwarding

If I understand correctly, based on documentation, connecting with your support team, and our own testing, Zendesk allows for: A light agent submitting a ticket for themselves with a private comme...

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• Oscar Tobar
• Erstellt 12. Oktober 2021 22:18
• 2 Stimmen

1. Zendesk Suite
2. Getting Started with Zendesk Suite
3. Planning agent staffing for Zendesk Suite

Any suggestions on what reports to look at in Explore to evaluate staffing? 😀

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• Oscar Tobar
• Erstellt 23. April 2021 19:32
• 0 Stimmen