Taras Savchuk

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@Kristen Mirenda, what was your update about?  Is it "workaround" stuff i.e. notify target "email"? It's nothing near what we are talking about for almst 10 years.  

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• Taras Savchuk
• Erstellt 19. April 2018 12:11
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Erin, thanks! "A lot of discussion", "such a project", "any progress"... bla-bla-bla... ((((((  

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• Taras Savchuk
• Erstellt 18. Februar 2016 11:31
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Erin Boyle November 04, 2015 22:02 wrote: Thanks for the continued feedback, all. There's no ETA at this time, but we are looking at these use cases as we begin to plan for 2016.   Today we have Fe...

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• Taras Savchuk
• Erstellt 5. Februar 2016 13:24
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Jake, What about addressing possibility to automaticaly CC end user on some _subset_ of organization's tickets? For example, 3 our simple live cases: End user wants to be CC'ed on all tickets from...

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• Taras Savchuk
• Erstellt 19. November 2015 06:29
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Given the complete absence of information from the Zendesk on this issue, I plan to look at the recently released GLPI 9.0. Helpdesk & CMDB/Inventory all in one for free. We use GLPI for years alre...

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• Taras Savchuk
• Erstellt 23. Oktober 2015 17:47
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The only thing I can think about is making a new ticket on this topic to Zendesk's support on a daily basis. If Zendesk can't communicate in forums let's touch their support balls.

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• Taras Savchuk
• Erstellt 21. Oktober 2015 13:35
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Hey, Zendesk, are you alive? :( This thread is open for 5 long years... (((((((((

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• Taras Savchuk
• Erstellt 2. Februar 2015 14:31
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