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Tsuyoshi Yoshizawa

Beigetreten 13. Mai 2021

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Letzte Aktivität 27. Sept. 2022

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Tsuyoshi Yoshizawa hat einen Kommentar hinterlassen

KommentarWorking with articles in the knowledge base

Gabriel Manlapig Sorry for the reply.

> I also tried this using Ctrl + Alt + number on Chrome and it is working just fine. 

I just checked and it works as expected. I understand regarding the feedback.

Thanks!

 

Kommentar anzeigen · Gepostet 27. Sept. 2022 · Tsuyoshi Yoshizawa

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KommentarWorking with articles in the knowledge base

Gabriel Manlapig Thank you for the response.

I tried to enter Ctrl + Alt + number, but it doesn't work on Chrome.

Does Alt means Option key? Mac is using Option instead of Alt, so I recommend Zendesk updates to the key.

In additional, I would like Zendesk to support the Cmd key as the same shortcut key.

My personal feeling is that the Command key is more familiar to Mac users than Option. And it's the same operation as Google Docs, so it's not confusing across services.

Kommentar anzeigen · Gepostet 31. Aug. 2022 · Tsuyoshi Yoshizawa

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KommentarWorking with articles in the knowledge base

Are there any shortcut keys assigned to Headings? If I am a Mac user, I would like to use Cmd+Option+number to change to any Headings like in Google Docs.

Kommentar anzeigen · Gepostet 16. Aug. 2022 · Tsuyoshi Yoshizawa

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Tsuyoshi Yoshizawa hat einen Post erstellt

Post Feedback - Help Center (Guide)

I may be editing an article for a brand, and I want to manage the articles for that brand. Click on the "Manage articles" link in the global header to go to the Base Brand management page.

I find it annoying that I have to re-select the brand I was on earlier every time. It can be confusing at times.

I would like to see the brand maintained and moved to the article management page.

Gepostet 14. Okt. 2021 · Tsuyoshi Yoshizawa

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