Nathan Cassella
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Tickets solved metric discrepancy in Updates history Explore dataset
I am a little confused about what I'm looking at in explore. I'm trying to validate the total number of solved tickets per group in my organization. The article I was pointed to suggested that I us...
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Viewers outside of the organization
I have several 3rd party partners that need the ability to see tickets related to their products. Right now, it doesn't seem like Explore can accomplish the following items. Share reports (I need ...