tobias.persson
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tobias.persson hat einen Kommentar hinterlassen
This is problematic for us who uses private groups, where some agents in other groups creates tickets and add their team members as CC to follow up on these tickets.
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tobias.persson hat einen Post erstellt
Drag and drop when creating tickets
Hi! In old interface it was possible to drag n drop images/files when creating a new ticket. In agent workspace it doesnt work, it only works in allready created tickets. Alot of times we have a ph...
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tobias.persson hat einen Kommentar hinterlassen
Kolten Kittleson the link you attached doesnt work at the moment. Kolten Kittleson October 5, 2022 Zendesk Product Manager Comment actions Hello everyone, We sincerely apprec...
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tobias.persson hat einen Post erstellt
Agent workspace transfer group
Hi! Just upgraded to Agent Workspace and got some things that i dont like, that i would love to see got changed. When i transfer the ticket to another group i have to search for the group, press th...
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tobias.persson hat einen Post erstellt
Agent workspace customer e-mail
Hi! Just upgraded to Agent Workspace and got some things that i dont like, that i would love to see got changed. 1. Customers e-mail adress is only visible in the customer profile, would love to al...
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tobias.persson hat einen Kommentar hinterlassen
+1
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tobias.persson hat einen Kommentar hinterlassen
Hi! Just upgraded to Agent Workspace and got some things that i dont like, that i would love to see got changed. 1. Customers e-mail adress is only visible in the customer profile, would love to al...
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tobias.persson hat einen Kommentar hinterlassen
We are also having this issue, any information on when the fix will be out?