Marko Lukač
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Marko Lukač hat einen Kommentar hinterlassen
As someone who also does B2B support, I also agree that the new ordering of messages in tickets in the new agent workspace (oldest on top) is slowing down our productivity. Most of the other featur...
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Marko Lukač hat einen Kommentar hinterlassen
Hello, My organization also uses Zendesk for B2B support and the only channel we use is email. We would also appreciate to have the option for a more "email-like" flow of communication in a ticket,...