Movell Sarran

1. Community
2. Zendesk Explore - Large report exports EAP
3. What is the large report exports EAP?

Same as above please.

• Kommentar anzeigen
• Movell Sarran
• Erstellt 13. Oktober 2023 07:48
• 1 Stimme

1. Community
2. Feedback - Ticketing System (Support)
3. Agent Workspace: Chat Sound Notifications

Has this been resolved yet? 

• Kommentar anzeigen
• Movell Sarran
• Erstellt 20. Juli 2023 19:15
• 1 Stimme

1. Community
2. Zendesk Suite Q&A
3. Require Posts Be Approved

just saw this: You will now receive a notification if there are posts or comments in the content moderation queue when it is checked every four hours. You will also receive notifications for the sp...

• Kommentar anzeigen
• Movell Sarran
• Bearbeitet 28. Juni 2023 22:58
• 0 Stimmen

1. Community
2. Zendesk Suite Q&A
3. Require Posts Be Approved

is there a way to get alerted when there is something to approve? i see a Follow button but where does that notify you? Nothing sent out after testing.

• Kommentar anzeigen
• Movell Sarran
• Erstellt 28. Juni 2023 22:56
• 0 Stimmen

1. Guide
2. ...
3. Working with articles in the knowledge base
4. Inserting and editing links in articles

Can you insert Guide articles easily into Agent Live Chats?

• Kommentar anzeigen
• Movell Sarran
• Erstellt 10. April 2023 17:30
• 0 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. ZD view- Display number of pages

Please bring back the numbers. We have multiple views, with 100s of tickets, where skipping to Page X was much more valuable than clicking Next many times.

• Kommentar anzeigen
• Movell Sarran
• Erstellt 28. März 2023 22:07
• 8 Stimmen

1. Guide
2. ...
3. Working with articles in the knowledge base
4. Inserting and editing links in articles

Can you insert Guide articles easily into Agent Live Chats?

• Kommentar anzeigen
• Movell Sarran
• Erstellt 27. Februar 2023 19:03
• 1 Stimme