Lisa Grant

1. Support
2. ...
3. Ticket customization
4. Activating custom ticket statuses

I am also unable to see this new feature. We are on the Professional plan so not sure why I don't see the ability to enable.

• Kommentar anzeigen
• Lisa Grant
• Erstellt 1. Februar 2023 19:59
• 0 Stimmen

1. Community
2. Feedback - Admin Center
3. New Admin Center

This change is truly HORRIBLE. Lack of complete common sense. Now I need to take 10 steps to complete ONE simple task related to Support. Hopefully they will add back soon some key elements like th...

• Kommentar anzeigen
• Lisa Grant
• Erstellt 8. März 2022 18:32
• 1 Stimme

1. Community
2. Feedback - Help Center (Guide)
3. Allow articles to be posted to multiple sections

Honestly shocked reading this thread. I don't understand how Zendesk STILL doesn't have this feature. As Zendesk users, we know first hand what it means to service customers. This is a basic and IM...

• Kommentar anzeigen
• Lisa Grant
• Erstellt 3. März 2021 22:21
• 4 Stimmen