Dan Potts
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Dan Potts hat einen Kommentar hinterlassen
Quite possible, Carsten - Proventic.dk Thanks! That's very nice of you to offer. My team and I will be able to work through it, no problem ;) Thanks again for your message!
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Dan Potts hat einen Kommentar hinterlassen
Thanks Carsten! Understood. Is it something that you have on the roadmap or any inclination to ever release as part of your product?
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Dan Potts hat einen Post erstellt
Feature Request: Support Help Section
I see that when I "Get Help" from within Zendesk Support, a help bar displays where I can search HC topics before submitting a request. I'd like to make use of the same feature. I reached out to an...
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Dan Potts hat einen Kommentar hinterlassen
Thanks for your acknowledgement and response, Brett. I've received a response off of the ticket you logged and I'm now waiting for an AE to reach out to me. With any luck, that will happen promptly...
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Dan Potts hat einen Kommentar hinterlassen
Thanks Brett, that's much appreciated. What is your first response time because including your ticket, I've now submitted three in the last 24 hours with no response. You have been very responsive,...
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Dan Potts hat einen Kommentar hinterlassen
Hi Brett, Thanks for your response. I can navigate there and I'm trying to change my subscription to the Suite Growth plan, detailed here. I am not seeing this as an option. Please see the screensh...
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Dan Potts hat einen Kommentar hinterlassen
I changed my subscription and it looks like I've been enrolled in the old Suite Plan, not the new one. I don't even see the option to select 'Suite Growth' under subscription settings. I was told t...