Serena Galvez

Notification if No Email Address Associated with Requester

1. Community
2. Feedback - Ticketing System (Support)

When we receive tickets via Talk, the requester is a phone number. My agents get the name of the caller and update on the ticket. If they don't get the caller's email, Support still allows them to ...

• Serena Galvez
• Erstellt 14. Mai 2021 05:17
• 19 Follower
• 8 Kommentare
• 14 Stimmen

Multi Select Live Data Filters on Live Dashboards

Abgeschlossen

1. Community
2. Feedback - Reporting and analytics (Explore)

On the live data dashboards, it would be helpful for my business use case to multi select groups or brands using the Live Data Filters.

• Serena Galvez
• Erstellt 18. April 2021 23:18
• 13 Follower
• 6 Kommentare
• 12 Stimmen