Dinesh Korgaokar

1. Community
2. Feedback - Admin Center

Feature Request Summary: Zendesk Support should have more filter options based on different module logged.  Description/Use Cases: its gets difficult to search audit log. except date the other opti...

• Dinesh Korgaokar
• Erstellt 10. Oktober 2022 17:04
• 7 Follower
• 3 Kommentare
• 3 Stimmen

1. Community
2. Feedback - Reporting and analytics (Explore)

Hello, Reporting SLA breach by multiple agent for same ticket. the last agent who is assigned is hold accountable for the breach as the last assignee value is considered.  A matrix or value to show...

• Dinesh Korgaokar
• Erstellt 22. September 2022 16:34
• 3 Follower
• 3 Kommentare
• 0 Stimmen

1. Community
2. Feedback - Help Center (Guide)

Article Owner API endpoint for creation of article  Feature Request Summary:  Zendesk Support should provide API endpoint for owner for KB article. this will help to create article and assign the ...

• Dinesh Korgaokar
• Erstellt 3. März 2022 04:52
• 10 Follower
• 7 Kommentare
• 6 Stimmen