xdoomx

1. Community
2. Feedback - Ticketing System (Support)
3. Add end-user as CC via Trigger or Automation

Chris, just to clear your comment up. You can in fact cc any email address using the cc box. You simply type it in there. This has actually been a problem for me because I want to RESTRICT my agen...

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• xdoomx
• Erstellt 25. Juli 2014 07:13
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1. Community
2. Feedback - Ticketing System (Support)
3. Add end-user as CC via Trigger or Automation

Now that we can all CC end users, you realise that their replies are PUBLIC? As opposed to a light agents replies being private.   So basically you now have the ability to cc any one of your cus...

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• xdoomx
• Erstellt 4. Oktober 2013 16:19
• 0 Stimmen