Vor Kurzem aufgerufene Suchen
Keine vor kurzem aufgerufene Suchen

Trinity Opoka
Beigetreten 13. Mai 2021
·
Letzte Aktivität 14. Nov. 2024
Folge ich
0
Follower
0
Gesamtaktivitäten
29
Stimmen
14
Abonnements
7
AKTIVITÄTSÜBERSICHT
BADGES
BEITRÄGE
POSTS
COMMUNITY-KOMMENTARE
BEITRAGSKOMMENTARE
AKTIVITÄTSÜBERSICHT
Neueste Aktivität von Trinity Opoka
Trinity Opoka hat einen Kommentar hinterlassen
It's not clear to me how the automated resolutions are charged, especially for article recommendations. We have racked up so many since August that we have run out of our allotment in mere 3 months. That means we will have to be paying thousands of dollars for resolutions for the entire year next year. It defeats the purpose of even having AI agents if the extra cost is going to be more than 50% of what we already pay for Enterprise Suite. How do I make this make sense?
Kommentar anzeigen · Gepostet 14. Nov. 2024 · Trinity Opoka
0
Follower
0
Stimmen
0
Kommentare
Trinity Opoka hat einen Kommentar hinterlassen
Zendesk Is anything going to change for your Enterprise pr Professional Suite customers? Everyone on this post seems to be echoing the same sentiments about pricing and what was included with our plans. We're up for renewal in November, and I'm going to be looking at other CRMs to see what they offer in comparison to what you offer.
Kommentar anzeigen · Gepostet 23. Sept. 2024 · Trinity Opoka
0
Follower
2
Stimmen
0
Kommentare
Trinity Opoka hat einen Kommentar hinterlassen
Hey there. Is there any chance that the instructions will be updated to coincide with the most recent versions of these browsers? I'd like to use these instructions for our end users by sharing the link, but some information may be outdated, particularly the Chrome one where it asks us to click in the preserver log box. I have not checked any of the other instructions. Thanks
Kommentar anzeigen · Gepostet 15. Aug. 2023 · Trinity Opoka
0
Follower
0
Stimmen
0
Kommentare
Trinity Opoka hat einen Kommentar hinterlassen
I'm also in on this and would love to exclude articles as there are not as many of these as there are articles that we want recommended. Amy Spagnolo a Zendesk agent helped me today letting me know that you can bulk update those 236 articles instead of having to do them individually. We also have many articles and were not keen on adding the label individually.
Kommentar anzeigen · Gepostet 21. März 2023 · Trinity Opoka
0
Follower
0
Stimmen
0
Kommentare
Trinity Opoka hat einen Kommentar hinterlassen
Thank you, Dave.
Kommentar anzeigen · Gepostet 10. Mai 2022 · Trinity Opoka
0
Follower
0
Stimmen
0
Kommentare
Trinity Opoka hat einen Kommentar hinterlassen
Thanks @.... Is there specifically information on benchmarking how many bad scores we should strive to change to good?
Kommentar anzeigen · Gepostet 09. Mai 2022 · Trinity Opoka
0
Follower
0
Stimmen
0
Kommentare
Trinity Opoka hat einen Kommentar hinterlassen
How can I find more information on benchmarking bad to good satisfaction ratings? We want to concentrate to turning bad satisfaction ratings around, but I need a benchmark.
Kommentar anzeigen · Gepostet 25. Apr. 2022 · Trinity Opoka
0
Follower
0
Stimmen
0
Kommentare
Trinity Opoka hat einen Kommentar hinterlassen
Is it best to go through the training before working on a launch plan?
Kommentar anzeigen · Gepostet 17. Feb. 2021 · Trinity Opoka
0
Follower
2
Stimmen
0
Kommentare