Vor Kurzem aufgerufene Suchen
Keine vor kurzem aufgerufene Suchen

Alex Short
Beigetreten 13. Mai 2021
·
Letzte Aktivität 16. Okt. 2021
Folge ich
0
Follower
0
Gesamtaktivitäten
2
Stimmen
0
Abonnements
0
AKTIVITÄTSÜBERSICHT
BADGES
BEITRÄGE
POSTS
COMMUNITY-KOMMENTARE
BEITRAGSKOMMENTARE
AKTIVITÄTSÜBERSICHT
Neueste Aktivität von Alex Short
Alex Short hat einen Kommentar hinterlassen
Hi Zendesk -
Can we please have the understanding of how to do the below?
1. A user(our client) does some action in our website. (e.g: filling a form) and we have their email address in our database. Note that user does not send any email to anybody. He/she just clicks on a button or fills a form.
2. Our backend calls Zendesk API
3. Zendesk should create a ticket , in a way that it seems our client has created this ticket (the ticket should be ready to be replied to the email of our client)
Is this possible? Thank you
Kommentar anzeigen · Gepostet 03. März 2021 · Alex Short
0
Follower
0
Stimmen
0
Kommentare
Alex Short hat einen Kommentar hinterlassen
Hi Zendesk -
Can we please have the understanding of how to do the below?
1. A user(our client) does some action in our website. (e.g: filling a form) and we have their email address in our database. Note that user does not send any email to anybody. He/she just clicks on a button or fills a form.
2. Our backend calls Zendesk API
3. Zendesk should create a ticket , in a way that it seems our client has created this ticket (the ticket should be ready to be replied to the email of our client)
Is this possible? Thank you
Kommentar anzeigen · Gepostet 25. Feb. 2021 · Alex Short
0
Follower
1
Stimme
0
Kommentare