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Kaela Chandrasekaran's Avatar

Kaela Chandrasekaran

Beigetreten 13. Mai 2021

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Letzte Aktivität 09. Juni 2022

GoEnvoy.co

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Kaela Chandrasekaran hat einen Kommentar hinterlassen

Community-Kommentar Developer - Zendesk APIs

Can you share your code? Where are you calling the api from?

Kommentar anzeigen · Gepostet 10. Feb. 2022 · Kaela Chandrasekaran

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KommentarSingle sign-on

Hi Darenne -

Are you saying that one could write a routing script that would send users to standard Zendesk auth for some brands but to an SSO page for others? I understand sending users to different SSO pages based on brand but with both returning JWT tokens. I wasn't aware you can use Zendesk native auth as an option.  

Kommentar anzeigen · Gepostet 09. Feb. 2022 · Kaela Chandrasekaran

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Post Developer - Zendesk APIs

I am wondering if you can back date community comments (as part of a migration). In the past, you could not but I half remember that this changed. In the documentation it says:

"When the comment was created. *Writable on create by Help Center managers -- see Create Comment"

but Create Post Comment does not have any information on create date. Can you confirm that setting date is possible?

https://developer.zendesk.com/api-reference/help_center/help-center-api/post_comments/#create-post-comment

Gepostet 02. Nov. 2021 · Kaela Chandrasekaran

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Community-Kommentar Developer - Zendesk Apps Framework (ZAF)

I have a similar error - my setting is in a value of custom header but it looks blank when reaching the remote server. I have confirmed that the remote server does not echo back the value. Is there an issue with using a secure setting like this:

"cors": true,
"url":metadataSettings.baseUrl
"method":"POST",
"headers": {
"Accept":"application/json",
"abc-app-key":"{{setting.appkey}}",
"Content-Type":"application/json"
},
"secure":true,
"data":"{'appTypeID':4,}"

Kommentar anzeigen · Gepostet 04. Okt. 2021 · Kaela Chandrasekaran

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KommentarUsing help center search

I would like to be able to set the base URL for my sources. For example, if my blog is at www.[domain].com/blog I want the source link to go there. Currently, it looks like the link is autogenerated to www.[domain].com URL. I can change this via customization in the theme but it would be nice to have that as part of the create source API. Is that something you may support in the future?

Kommentar anzeigen · Gepostet 03. Aug. 2021 · Kaela Chandrasekaran

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