Steve Jones

1. Community
2. Feedback - Ticketing System (Support)
3. Ability to prohibit merging of tickets across organizations

This is a serious problem.  If we cannot prohibit by organization, is it possible to disable merging tickets entirely?

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• Steve Jones
• Erstellt 21. Juni 2016 14:59
• 8 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Random Satisfaction Surveys - Set Sampling Rate

+1 here. For the customers that have complained about the frequency of the survey, I have created an exception.  But instead of getting to a place where a customer doesn't want any survey requests,...

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• Steve Jones
• Erstellt 22. Oktober 2015 22:59
• 4 Stimmen