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Soo Hian Foo

Beigetreten 16. Mai 2021

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Letzte Aktivität 31. Jan. 2022

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KommentarUsers, groups, and organizations

Hi, we are encountering the same problem of deleting bulk end users and their forum content from our zendesk guide/gather. 

It's slow and tedious to delete page by page of users, is there another way?

 

Kommentar anzeigen · Gepostet 31. Jan. 2022 · Soo Hian Foo

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KommentarUsing content publishing flows

Hi @...

Can you help re: this:

We would like to show our most popular articles based on the highest number of page views, in our header dropdown and some sections in our Guide web pages.

Is there a way to automate it instead of manual promotion?

 

 

Kommentar anzeigen · Gepostet 05. Jan. 2022 · Soo Hian Foo

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KommentarUsing content publishing flows

Hi Jennifer Rowe ,

thanks for sharing about promoting articles for Guide (help center).

We would like to show our most popular articles based on the highest number of page views, in our header dropdown and some sections in our Guide web pages.

Is there a way to automate it instead of manual promotion? Like a template?


Kommentar anzeigen · Bearbeitet 20. Dez. 2021 · Soo Hian Foo

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KommentarEnd-user guide for Help Center

Hi, can we only set the search to find Help Center articles and not community topics/posts?

Is there a setting for this? Thank you!

Kommentar anzeigen · Gepostet 18. Feb. 2021 · Soo Hian Foo

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