Mark Molloy
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Mark Molloy hat einen Kommentar hinterlassen
Gabriel, Thank you! Mark
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Mark Molloy hat einen Kommentar hinterlassen
I am creating an Explore Report using the Support Tickets dataset. A custom field is not appearing as an attribute. Other custom fields are available as attributes in Explore. Here is the Custom Fi...
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Mark Molloy hat einen Kommentar hinterlassen
Good Morning (Eastern U.S.) James, Thanks for reaching out. It's custom fields we'd like to add. Mark
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Jahn, Thank you for your reply. Adding and removing custom fields is all well and good. My issue is with the columns on the Organization screen that appears when I select the Organization icon in t...
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Mark Molloy hat einen Post erstellt
Organize Columns on the Organizations Page
Nicht geplantCan I add/remove columns from the Organization page? In Support, I click the Organizations icon in the sidebar. The Organizations page opens with the following columns: Name, Domain, Tags, Created ...
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Mark Molloy hat einen Kommentar hinterlassen
Thank you Christine!
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Mark Molloy hat einen Kommentar hinterlassen
Can I add/remove columns from the Organization page? In Support, I click the Organizations icon in the sidebar. The Organizations page opens with the following columns: Name, Domain, Tags, Created ...
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Mark Molloy hat einen Kommentar hinterlassen
Gabriel, Thanks for the info and workaround.
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Mark Molloy hat einen Kommentar hinterlassen
I cannot find the attributes for the Requestor Organization fields: Group, Users, Details, and Notes. They would be very helpful in my verification reports. I have no trouble finding the fields: T...
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Mark Molloy hat einen Kommentar hinterlassen
It is optional. As per the article: "If you have an ID other than the user's email address (such as an employee ID or customer reference number), you can include it . External IDs must be unique fo...