Mira
-
Gesamtaktivitäten51
-
Letzte Aktivität
-
Mitglied seit
-
Folge ich0 Benutzer
-
Gefolgt von0 Benutzer
-
Stimmen17
-
Abonnements17
Aktivitätsübersicht
Neueste Aktivität von Mira-
Mira hat einen Post erstellt
Move Mobile Browser Chats to SMS or a new browser window
Most of our customers visit our website via mobile browser. When the Zendesk chat/messaging widget is selected, it takes up the entire screen. Customers accidentally leave the chat if they want to ...
-
Mira hat einen Post erstellt
New Feature Request: Allow Answer Bot to Address Customer After Proactive Chat Trigger Fires
It'd be great if Answer Bot could take a stab at a customer's question AFTER the proactive chat trigger fires. Right now, when the proactive chat trigger is triggered, the conversation goes directl...
-
Mira hat einen Kommentar hinterlassen
Do we know WHEN in 2022? It's nearly August and we'd sure like to use this feature. :)
-
Mira hat einen Kommentar hinterlassen
We could REALLY use this as well.
-
Mira hat einen Kommentar hinterlassen
We have the very same need. We need some organization fields to be editable and some not.
-
Mira hat einen Kommentar hinterlassen
This is great! I'm using it to build our KPI and agent feedback process right now!
-
Mira hat einen Kommentar hinterlassen
Have you considered using side conversations? You could email or post to a specific Slack channel from the Zendesk ticket to people outside Zendesk.
-
Mira hat einen Kommentar hinterlassen
Oh, interesting. I have not looked into this (I'm not an Engineer and JSON is foreign to me), but this might be a solution our Engineering Team can help with...
-
Mira hat einen Post erstellt
Automatically Populate custom ticket fields when one field is set manually
It would be great if we could in some way make custom fields dependant on one another in a ticket. Our business is a marketplace where merchants come together to sell to customers. So multiple me...
-
Mira hat einen Kommentar hinterlassen
I'd still like to see this feature!