Josh Clayton

1. Community
2. Discussion - Tips and best practices from the community
3. Help Center - Add an arrow to scroll back to the top of the page

@Jennifer Ha ha ha.  It feels that way.

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• Josh Clayton
• Erstellt 17. April 2014 21:07
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1. Community
2. Discussion - Tips and best practices from the community
3. Help Center - Add an arrow to scroll back to the top of the page

@Wes: Forgive me for taking up too much time and for breaking what I'm sure is against forum protocol.  Andrea recommended I shout out to you on another issue (https://support.zendesk.com/entries/5...

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• Josh Clayton
• Erstellt 17. April 2014 20:53
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1. Community
2. Discussion - Tips and best practices from the community
3. Help Center - Add an arrow to scroll back to the top of the page

@Wes I think I figured out why both Rocco and I had the same problem.  We were copying the code directly from your above post and only replacing the link: background: url('your URL will go here’) ...

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• Josh Clayton
• Erstellt 17. April 2014 20:30
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1. Community
2. Discussion - Tips and best practices from the community
3. Help Center - Add an arrow to scroll back to the top of the page

THANK YOU!  What a great feature.  Sorry for the sloppy mistake.  I've been staring at this too long today.  Have a great day.

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• Josh Clayton
• Erstellt 17. April 2014 20:16
• 0 Stimmen

1. Community
2. Discussion - Tips and best practices from the community
3. Help Center - Add an arrow to scroll back to the top of the page

@Wes - Thanks for the speed reply.  Our help center is help.imentor.org and I made you a test user account Log in: testuser@testuser.com Password: testuser I'll delete the account after you take...

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• Josh Clayton
• Erstellt 17. April 2014 18:19
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1. Community
2. Discussion - Tips and best practices from the community
3. Help Center - Add an arrow to scroll back to the top of the page

@Wes, I am having the same issue Rocco is having.  I did all of your steps and also reviewed the video to be sure.  I can scroll back  to the top by clicking where the arrow should be, but it doesn...

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• Josh Clayton
• Erstellt 17. April 2014 17:55
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1. Community
2. Feedback - Help Center (Guide)
3. How do you format tables in Help Center?

Thanks for the quick reply.  I also had some success experimenting copying a table directly into a Zendesk article from Word (which is where our help articles currently live).  Depending on whether...

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• Josh Clayton
• Erstellt 27. November 2013 18:24
• 0 Stimmen

1. Community
2. Feedback - Help Center (Guide)
3. How do you format tables in Help Center?

Hi Laura, When are you planning to make it easier for agents to add tables?  We have a lot we need to add and are doing a big push to create articles next week.Can you point us to a best practice ...

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• Josh Clayton
• Erstellt 27. November 2013 17:40
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1. Community
2. Feedback - Help Center (Guide)
3. Allow articles to be posted to multiple sections

Huge +1 for us, too.  Please, please, please add.

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• Josh Clayton
• Erstellt 14. November 2013 21:16
• 2 Stimmen