Josef Prandstetter
-
Gesamtaktivitäten256
-
Letzte Aktivität
-
Mitglied seit
-
Folge ich0 Benutzer
-
Gefolgt von3 Benutzer
-
Stimmen87
-
Abonnements95
Aktivitätsübersicht
Neueste Aktivität von Josef Prandstetter-
Josef Prandstetter hat einen Post erstellt
Gather Feature request: Allow staff members to flag comments as internal so that these are not visible to end users
We use Gather - similar to Zendesk - as a product ideas portal, i.e. to collect feature requests for our software products from customers and partners.We have received an urgent feature request fro...
-
Josef Prandstetter hat einen Kommentar hinterlassen
Gorka Cardona-LauridsenMay I politely ask what the status is on this feature request?
-
Josef Prandstetter hat einen Kommentar hinterlassen
Is there any progress regarding this feature request? Is this feature on a roadmap? It would be nice, if a Zendesk PO or any Community Manager could share the status.
-
Josef Prandstetter hat einen Kommentar hinterlassen
I'm interested in this.
-
Josef Prandstetter hat einen Post erstellt
Feature Request: Side conversation - Automatic assignment of the ticket form from the parent ticket
In order to improve usability, our employees would like the ticket form to be automatically taken over from the parent ticket when creating a side conversation and not have to be taken over separat...
-
Josef Prandstetter hat einen Post erstellt
Feature Request: Short & Easy number for Community Posts (used as Ideas Portal)
Feature Request Summary: We are a software company and we use Zendesk Gather as an Ideas Portal so that customers and partners can submit feature requests and change requests to product managemen...
-
Josef Prandstetter hat einen Kommentar hinterlassen
Alina Wright This is a nice improvement, which make only sense - at least in our scenario - if Light Agents can see their own comments in the Helpcenter - see our community post:Light Agents commen...
-
Josef Prandstetter hat einen Kommentar hinterlassen
Jacquelyn Brewer This sounds like a really great option!We manage our in-house IT helpdesk in a Zendesk instance in addition to customer support and this is certainly useful there. However, there i...
-
Josef Prandstetter hat einen Kommentar hinterlassen
Brett Bowser: Is Instant Search supported from the beginning? Can you give a very rough timeline for federated search support?
-
Josef Prandstetter hat einen Kommentar hinterlassen
Jonathan Aniano I have been following this article with interest for the last few weeks in order to make a decision based on them whether or not we should proceed with the Flowbuilder evaluation wi...