Carmelo Rigatuso
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Stimmen zur Aktivität von Carmelo Rigatuso-
Hi Parag Pradhan, I've already provided this feedback to other PMs and my account manager. This is not new to the admin center, but definitely something I fully expected to be addressed within the ...
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Just to echo Scott Patterson and Tim G, consistency is key. We can learn new navigation habits, but they must be consistent across all sections of Zendesk. We can't form a new habit if we never kno...
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I like the look and feel, but there are still come inconsistencies in the UI that make it frustrating to work with. For example, not every save button on all the business rule pages works the same ...
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Wouldn't it make sense to have all the available admin and management options for a user on one page? I can find them on the team member page, then off to a new page to see their role and what they...
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Adding my plus 1 for status by brand, form, and group. If I were to cater to the requests for all my teams, I would need a long list of statuses, but only a fraction would be applicable to each tea...
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We would like to differentiate between the types of Side Conversations. We use all three channels differently - emails for external vendors, child tickets for internal teams, and Slack for quick su...
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HI, We're using a web hook to create a ticket in an internal system for certain types of support requests. In the activity log, I can see that there is a response from the internal system which con...
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Is there a way to do this for a custom field? I can't seem to find the right syntax for displaying the contents of a custom drop-down field.
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Same for the Solve problems link. it goes to live chat troubleshooting instead of https://support.zendesk.com/hc/en-us/sections/5283040273178.
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Why does searching by the domains associated to an organization return no results? We have orgs that have multiple domains for their users. If I search for organization:domain.com or organization:...