Rina
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Neueste Aktivität von Rina-
Is there a way to modify the user profile view, in the same way the contextual workspaces can be for certain criteria?I.e. - if the customer has data for one of the shopify brands we use, but not o...
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Dane Hi ! Thanks for this - however we use Messaging rather than Chat so I believe a lot of the features in chat don't translate to Messaging and vice versa. I find it interesting that chat shortcu...
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Thank you Rohan Gupta - any chance you can schedule an update once omni-channel allows admins to also change other agent's status, that you mention is missing currently?
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Alexander M I would also like to know this, it would be a great benefit to our system too. Hoping you get an answer here
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Taylor Van Valkenburg, Sydney Neubauer, Brenda Piersak - tagging for visibility on original post that's already closed as 'answered'. Hope my new post helps us to get an update!
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Hi Lisa Tam + Simon Higham - I believe I've heard it is now possible to clone. Can you link us to an article if right Lisa? Thanks
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Posting again, would love to hear an update on this Rohan Gupta - still having to manually dis-engage some agents as they can't seem to remember to do so themselves!
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Hi,Referring to section 'to view a shopify profile in a ticket'We don't have the dots in our interface, but we can see Shopify data by going into the boxed icon (below the book). Is there a way to ...
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Would love to hear an update, seeing as the last one was Sept 2021 from Rohan Gupta
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I've had a similar experience. I also have an issue where I paste an image from clipboard into the email, I carriage return to go below the next line to continue typing and it just doesn't type - i...