Antonio Maninha

1. Community
2. Feedback - Help Center (Guide)
3. Allow articles to be posted to multiple sections

The amount of posts requesting this feature is ri-di-cu-lous!!!!Zendesk needs to start loosing business. Their KB solution is not KCS friendly and far away from it (only has a few features that the...

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• Antonio Maninha
• Erstellt 22. Februar 2017 17:06
• 1 Stimme

1. Community
2. Feedback - Help Center (Guide)
3. Allow articles to be posted to multiple sections

Christian Colding, People are sick and tired of PM excuses. This is a much needed feature and I have been doing KM consulting for several companies and I did not recommend ZenDesk because you guys ...

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• Antonio Maninha
• Erstellt 13. Juli 2016 15:26
• 0 Stimmen

1. Community
2. Feedback - Help Center (Guide)
3. Allow articles to be posted to multiple sections

The fact the matter is that, this issue has been around for quite awhile and the ZenDesk PM's really don't care and don't give any priority to this issue and don't even listen to their customers, t...

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• Antonio Maninha
• Erstellt 10. Juni 2016 21:02
• 1 Stimme

1. Community
2. Feedback - Help Center (Guide)
3. Allow articles to be posted to multiple sections

This has been such an issue and so old that I thought it would have been solved by now. It is by far one of the best non-existent features. I did some KM consulting about 3 months ago for 3 differe...

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• Antonio Maninha
• Erstellt 27. Mai 2016 17:19
• 1 Stimme

1. Community
2. Feedback - Help Center (Guide)
3. Allow articles to be posted to multiple sections

Zendesk is a great product, even though they are lacking on this basic feature. There are a few things that we will be testing soon that should make everybody extremely happy once released. Just h...

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• Antonio Maninha
• Erstellt 25. Mai 2015 08:11
• 0 Stimmen

1. Community
2. Feedback - Help Center (Guide)
3. Allow articles to be posted to multiple sections

Alex, i would say 99% of of other CRM/KM systems have this feature, it's basic functionality and as far as UX the competition is not that ugly though...

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• Antonio Maninha
• Erstellt 25. Mai 2015 08:01
• 0 Stimmen

1. Community
2. Feedback - Help Center (Guide)
3. Allow articles to be posted to multiple sections

I don't want to sound negative here but.... The ability to post an article to different categories is standard functionality on almost every KB tool I know of. On another note, articles and categ...

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• Antonio Maninha
• Erstellt 4. Februar 2015 16:52
• 0 Stimmen