Giulia Alberto

@Wes, yes, it works perfectly.

Thank you for your reply and best wishes!

 

 

 

@Wes, 

I'm referring to this code in previous posts:

On the Home Page remove {{category_list}} and copy and paste the code below.  I linked the first three categories to your site so all you need to do is add the rest.

• 
  General Help & Information

• 
  Forgot Username / Password

• 
  Registration / Renewal Help

.....Copy the

• tags from above and paste here for your next category

 

My help center is  https://biotechware.zendesk.com/hc/it.

I would like to see an icon before every category, as in the code above.

I tried to follow that , but with no results.

The code I used is: 

_

• Holter
_

_

• Piattaforma Biotechware
_

_

• CardioPAD PRO
_

_

_

and I have added to the document header the line:

 

Hi Wes,

I have an other question about Font Awesome Icon.

I tried to add an icon for each category of category list.

I did this following one of your previous posts.

I copied the code generated by {{category_list}} and added the icon.

I see the icons, but I realized that I lose the properties of hide some of the categories when the user is not logged in.

How can I have both features? I mean the icons and the selection of topics for different users.

Thank you in advance for your help.

Hi Wes, 

thank you. Now it works, but only using  Icon Test.

So is it possible to have a reference of all allowed classes? 

Hi Wes and thank you for your reply.

I tried to so what you said but without success.

When I edit the HTML code and save the article, no icon is shown.

 

 

 

Hi Wes,

I am pretty new to Zendesk.

I tried to add a font awesome icon into one of my articles in the help center without success.

I read in the previous comments that an other user add the same issue, but I did not find the right answer.

So which is the best way to add a font awesome icon into my articles?