Rochelle Yoshida

1. Zendesk updates
2. Announcements
3. Announcing improvements to the views experience in Support

Nice work and thank you Zendesk team. Now, we have some views which are available to a particular group and others that are available to all agents. How is Zendesk choosing to organize that in view...

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• Rochelle Yoshida
• Bearbeitet 10. Oktober 2023 23:40
• 0 Stimmen

1. Community
2. Feedback - Reporting and analytics (Explore)
3. Custom palettes for Queries/Dashboards

The company I work for has brand colors and it'd be great to be able to create a custom palette of colors that match our brand instead of having to create one "template" and copy that query over an...

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• Rochelle Yoshida
• Erstellt 16. November 2021 21:38
• 0 Stimmen

1. Community
2. Feedback - Reporting and analytics (Explore)
3. Let me open queries in a new browser tab

Yes please! As noted in this other feedback post: https://support.zendesk.com/hc/en-us/community/posts/4409217046042-Open-query-in-a-new-tab-in-browser-when-editing-via-a-dashboard- Open in new tab...

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• Rochelle Yoshida
• Erstellt 12. November 2021 22:32
• 2 Stimmen

1. Community
2. Feedback - Reporting and analytics (Explore)
3. Open query in a new tab in browser when editing via a dashboard

Yes please! As noted in this other similar feedback: https://support.zendesk.com/hc/en-us/community/posts/4409217384474-Let-me-open-queries-in-a-new-browser-tab Open in new tab seems so common thes...

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• Rochelle Yoshida
• Erstellt 12. November 2021 22:32
• 5 Stimmen

1. Community
2. Feedback - Community Forums (Gather)
3. The ability to merge community posts

We have thousands of feature requests, many of them duplicates. It's so tough to actually know what our customers want from our software when one request is spread out amongst 10 different posts. P...

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• Rochelle Yoshida
• Erstellt 24. Oktober 2017 16:39
• 1 Stimme