Avi Warner

1. Community
2. Feedback - Ticketing System (Support)
3. Add end-user as CC via Trigger or Automation

Stuart Buddrige Matthias Miltenberger Unfortunately, last year I had removed the app from the marketplace as Zendesk is deprecating http targets which are used by the app to function and I don’t cu...

• Kommentar anzeigen
• Avi Warner
• Erstellt 3. Mai 2022 16:27
• 0 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Add end-user as CC via Trigger or Automation

Quick note, my app (Carbon Copier) does not work with the new Followers feature. I'm working on an updated version compatible with both, but please don't install right now if you have activated Fol...

• Kommentar anzeigen
• Avi Warner
• Erstellt 19. Juli 2019 18:51
• 0 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Add end-user as CC via Trigger or Automation

@Christian, that’s right, I’m not sure my app will work on Essential plan. If you were able to purchase, please reach out to me via email and I can help w a refund. @Gasper, take a look at my app...

• Kommentar anzeigen
• Avi Warner
• Erstellt 17. Juli 2019 13:51
• -1 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Add end-user as CC via Trigger or Automation

@alon unfortunately not that I can figure out :/  The app works by adding CCs via target as the ticket is created, but by the time your 'Notify Requester of Received Request' trigger, or the intern...

• Kommentar anzeigen
• Avi Warner
• Erstellt 10. Dezember 2018 22:36
• -1 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Add end-user as CC via Trigger or Automation

@jeremy the app only works on tickets in Support. Haven't really looked into Explore.

• Kommentar anzeigen
• Avi Warner
• Erstellt 30. November 2018 14:54
• 0 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Add end-user as CC via Trigger or Automation

@Bruno, it's a one time cost that goes to buying me a coffee every once in a while :) @Jeff / @Steve / @Greg thanks for the shoutout, glad the app is working for you.

• Kommentar anzeigen
• Avi Warner
• Erstellt 28. November 2018 16:49
• 2 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Add end-user as CC via Trigger or Automation

If interested, my app, Carbon Copier, is live on the Zendesk Marketplace. While it doesn't add a trigger action for end-user CCs, it adds a custom field to Users & Organizations. When you add end-u...

• Kommentar anzeigen
• Avi Warner
• Erstellt 14. Juni 2018 17:45
• 2 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Add end-user as CC via Trigger or Automation

@sonja, @martin, @david, @aaron. The app is pretty basic and in a working state. I wasn't able to get it working with triggers, but it creates a custom field on the User & Organization level. If yo...

• Kommentar anzeigen
• Avi Warner
• Erstellt 28. Mai 2018 22:06
• 0 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Add end-user as CC via Trigger or Automation

 @Aaron, @Martin, @David. Good to see some interest (and maybe some help testing things out). I'll post details when things are up and running.  In the interim, @Jhoan is totally right. This is def...

• Kommentar anzeigen
• Avi Warner
• Erstellt 18. Mai 2018 18:07
• 0 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Add end-user as CC via Trigger or Automation

If anyone is interested, I'm working on an app that will allow you to add email addresses as CCs via a trigger. Hoping to have a prototype working in a couple weeks. If you'd like to beta test, let...

• Kommentar anzeigen
• Avi Warner
• Erstellt 18. Mai 2018 03:25
• 3 Stimmen