Kulin Joshi

1. Community
2. Zendesk Support EAP - Custom Ticket Statuses
3. EAP docs: Enabling Ticket Statuses

Gaurav Parbat Is this now available for Agent work space? will this be available on production?

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• Kulin Joshi
• Erstellt 24. März 2022 09:55
• 0 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Require the Follow-Up question must be required before submission of Satisfaction Rating in Zendesk Support

Agree

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• Kulin Joshi
• Erstellt 8. Februar 2022 09:44
• 0 Stimmen

1. Community
2. Zendesk Support EAP - Custom Ticket Statuses
3. EAP docs: Enabling Ticket Statuses

Why is it not available for Agent workspace? Is there any plan to make it available?

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• Kulin Joshi
• Erstellt 19. Januar 2022 07:15
• 0 Stimmen

1. Community
2. Tips from users - Zendesk Suite
3. Tiggers/Automation-based Notifications: Workaround for posting comment in ticket

All of sudden this target stopped working and gives error:      Any idea?

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• Kulin Joshi
• Erstellt 8. November 2021 06:51
• 0 Stimmen

1. Community
2. Tips from users - Zendesk Suite
3. Tool to backup/restore triggers, automations, and macros

Message details Exception: Request failed for https://tomtomhelp1570114826.zendesk.com returned code 401. Truncated server response: {"error":"Couldn't authenticate you"} (use muteHttpExceptions op...

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• Kulin Joshi
• Erstellt 1. November 2021 14:39
• 0 Stimmen

1. Community
2. Tips from users - Zendesk Suite
3. Tool to backup/restore triggers, automations, and macros

const response = JSON.parse(UrlFetchApp.fetch(`https://${subDomain}.zendesk.com/api/v2/dynamic_content/${token}.json`, options))   Which token needs to be added here?

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• Kulin Joshi
• Erstellt 1. November 2021 12:48
• 0 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Bring back quick assign to Agent Workspace

It would be great to have it back.

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• Kulin Joshi
• Erstellt 23. September 2021 11:09
• 0 Stimmen

1. Chat
2. ...
3. Zendesk messaging
4. Enabling and using Instagram Direct

is there any plan to have Instagram integration available for post?

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• Kulin Joshi
• Erstellt 17. Mai 2021 15:22
• 1 Stimme