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Alden Brandt-Cannon

Beigetreten 16. Okt. 2021

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Letzte Aktivität 06. Nov. 2021

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Thank you for your help.

but i still have an issue with your trigger. When you Update a ticket with anything that isn't a priority change it will email the requester telling them their ticket priority has been updated when it hasn't. Would there be anyway to possibly avoid that?

Kommentar anzeigen · Gepostet 26. Mai 2021 · Alden Brandt-Cannon

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Hello,

How would I create a trigger that would automatically inform a client when a specific tag was updated or changed. This does not mean I want to inform them of every update this would just be to show them that their ticket priority would have changed.

 

Thank you for the help.

Kommentar anzeigen · Gepostet 20. Mai 2021 · Alden Brandt-Cannon

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