Vipul Gautam
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Vipul Gautam hat einen Kommentar hinterlassen
We are facing the same issue, if any email that have forwarding setting and put that in Ccs. On replies it goes to suspended tickets. Thanks
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Vipul Gautam hat einen Kommentar hinterlassen
Thanks Andrei. We have an email account bills@domainname.com, we are forwarding emails to zendesk support@domainname.zendesk.com that are coming to that email account and ticket created in zendesk....
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Vipul Gautam hat einen Post erstellt
Suspended tickets
From few days we are regularly receiving emails in suspended bucket, reason is "Received from support address". We don't know hot to solve this. Email id is support@domainname.zendesk.com. Thanks
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Vipul Gautam hat einen Post erstellt
Can I create a ZAF app using html, javascript and css only
I would like to build in some stop gaps to prevent our employees solving tickets before doing their due diligence. A series of questions. If they fail to answer all the questions the ticket will n...