Jamie Johnstone

Hi team,

We send emails from a variety of different addresses (allowing for different groups to handle different emails) - i.e. sales@, support@.

If you create a ticket in Zendesk, all triggers to notify the user are automatically sent from the default address (in our case, support@). But if I wanted to send a sales-related email, it'd be really nice if this could come from the sales@ address instead.

Is it possible to set the outbound email address so that emails come from the right address?

 

Cheers,

 

Jamie