Alexandre GIRAUD

1. Community
2. Feedback - Ticketing System (Support)
3. Add categories (subviews, dropdown view) function to Views

Hi, yes really need this ! A must have ! When ? when ? :)

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• Alexandre GIRAUD
• Erstellt 29. April 2022 12:13
• 2 Stimmen

1. Support
2. ...
3. Vues, statuts et champs de ticket
4. Puis-je accroître le nombre de vues affichées ?

Bonjour, Y'a t-il du nouveau à ce sujet, c'est assez frustant d'être limitée à seulement une douzaine de vue. Merci

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• Alexandre GIRAUD
• Erstellt 28. April 2022 07:32
• 2 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Ability to forward emails into an existing ticket

HI, I'm not sure that Zendesk agents need an integrated solution and especially with a single provider like gmail. In this case, could be more interesting to have an Outlook Add-On as many of us us...

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• Alexandre GIRAUD
• Erstellt 4. September 2017 07:35
• 0 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Ability to forward emails into an existing ticket

Hi, Actually testing the product, and this is a must have feature who is missing, and I still wonder if i will extend trial for my company without this feature.

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• Alexandre GIRAUD
• Erstellt 3. August 2017 16:40
• 0 Stimmen