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JoAnn Bridges

Beigetreten 22. Okt. 2021

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Letzte Aktivität 22. Okt. 2021

Folge ich

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Community-Kommentar Feedback - Help Center (Guide)

Barry has very accurately described my need as well.  We also have a multi-brand experience and restrict help center content based on user attributes of which products they have.  We need a single article to be accessible under multiple categories/sections based on what a user is permitted to see.  In addition, as others have described, we have content that applies in multiple categories as well as would like to have it available under both so users can find it no matter which one they look in.

Kommentar anzeigen · Gepostet 24. Nov. 2014 · JoAnn Bridges

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Community-Kommentar Feedback - Help Center (Guide)

+1 from me also.  Reusability of content is key when you have products that cross over customer segments.

Kommentar anzeigen · Gepostet 16. Juni 2014 · JoAnn Bridges

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