
Erica Girges
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Neueste Aktivität von Erica Girges-
Erica Girges hat einen Kommentar hinterlassen
Hi Samir, Do you happen to be using ZCLI and still in your testing environment? If so, you would need to package and upload the app as secure settings aren't supported by the ZCLI server.
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Erica Girges hat einen Kommentar hinterlassen
Hi Daniel,
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Erica Girges hat einen Kommentar hinterlassen
Hi Dermot! Glad you were able to resolve this. 😊️
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Erica Girges hat einen Kommentar hinterlassen
Hi Nathan! That definitely does seem strange. Out of curiosity, which OAuth flow are you using?
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Erica Girges hat einen Kommentar hinterlassen
Hi Marek, Acceptable authentication methods for the Zendesk API include: Basic Auth, API Token, and OAuth. You can check out our docs here for more info on each of them. All the best! Erica
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Erica Girges hat einen Kommentar hinterlassen
Hi Shane! Taking a look at the Medium article and comparing it to your code, the only difference I notice is that, in your app, the modal instance is trying to register prior to the parent guid be...
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Erica Girges hat einen Kommentar hinterlassen
Hi Krystele, Was it working for you previously or have you not been able to link any issues since set up of your integration?
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Erica Girges hat einen Kommentar hinterlassen
Hi Thiliana, when you say generic account, what user role does it have?
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Erica Girges hat einen Kommentar hinterlassen
Hi Slava, I see you're using secure settings. The ZCLI server doesn't render secure settings and is a known limitation as found here. However, you can package and upload you app privately to your ...
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Erica Girges hat einen Kommentar hinterlassen
Have you looked into using Side-Loading with the Search API? The Search API won't get you the data you need but it will get you the ticket ID's of the closed tickets which then you could use to sid...