Tipene Hughes

1. Community
2. Zendesk APIs
3. Live feed of good satisfaction ratings on our website

Hey Jacob Böös! One way you could about this is by using the Satisfaction Ratings API together with the Incremental Exports API to regularly poll the endpoint and pull up to date data which can be ...

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• Tipene Hughes
• Erstellt 21. März 2023 14:24
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1. Community
2. Zendesk APIs
3. Can I retrieve a json list of customer's tickets ?

Hey Felipe, It sounds like the Requests API might be what you're looking for. Let me know if this helps, or if you have any questions! Tipene

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• Tipene Hughes
• Erstellt 20. März 2023 18:56
• 1 Stimme

1. Community
2. Zendesk Apps Framework (ZAF) Q&A
3. Issue with importing a node package in the Zendesk custom app

Hey Bryan, This article from MDN should be a good guide to get you moving in the right direction:https://developer.mozilla.org/en-US/docs/Web/JavaScript/Guide/Modules

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• Tipene Hughes
• Erstellt 20. März 2023 18:52
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1. Community
2. Zendesk APIs
3. Zendesk SDK Web with React JS

Hey, Hazem! The Zendesk Web Widget configuration for a react app would be similar to any other. If you're using something like create react app, you'll want to add the widget script directly to you...

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• Tipene Hughes
• Erstellt 20. März 2023 18:10
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1. Community
2. Zendesk SDKs
3. Integrate sunshine conversations platform with whatsapp channel

Hey, Teja! Here's a link to the Sunshine Conversations developer guide which goes in to detail about the WhatsApp channel configuration:https://docs.smooch.io/guide/whatsapp/#sunshine-conversations...

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• Tipene Hughes
• Erstellt 20. März 2023 14:36
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1. Community
2. Zendesk APIs
3. Database integration

Hi Testing Purpose, One way you could go about this is to listen for the app.registered and pane.activated events and then have the callback function execute some code to track the number of times ...

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• Tipene Hughes
• Erstellt 17. März 2023 15:01
• 0 Stimmen

1. Community
2. Zendesk SDKs
3. Customised zendesk chat in mobile app using react native

Hey, Roland!  Here's a few links that you might find helpful: Zendesk Messaging Working with messaging in your Android and iOS SDKs Can I integrate the Zendesk SDKs in my mobile application using ...

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• Tipene Hughes
• Erstellt 16. März 2023 15:06
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1. Community
2. Zendesk APIs
3. Zendesk tickets collection

Hey Jack, Here are a couple of links to the JSON format for each of the endpoints: Tickets API Ticket Metrics API The data returned should be the same for properties shared across both endpoints....

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• Tipene Hughes
• Erstellt 15. März 2023 15:07
• 0 Stimmen

1. Community
2. Zendesk APIs
3. Zendesk Web Widget API problem

Hi kim eudd, A fix has been rolled out for this issue. Can you confirm that everything is now working as anticipated on your end without the use of the workaround?

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• Tipene Hughes
• Erstellt 15. März 2023 14:47
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1. Community
2. Zendesk APIs
3. Need Help

Hey, there! Here's a couple of links to our getting started guide and building your first app guide: Getting Started Building your first Support app While these guides are mostly provided in Java...

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• Tipene Hughes
• Erstellt 13. März 2023 15:16
• 0 Stimmen