Dane

1. Community
2. Zendesk Suite Q&A
3. Recently Zendesk format Changed how tabs are displayed

Hi alan,Due to the nature of your concern and the need for additional details, I have created a ticket for you. Please wait for my email and let's continue working form there.

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• Dane
• Erstellt 31. März 2023 02:42
• 0 Stimmen

1. Talk
2. ...
3. Setting up Talk
4. Configuring voicemail options

Hi Eduardo, It sould still be on the ticket. You also have the option to download it. If in case your voicemails are not showing on your ticket, please contact us directly so that we can investigat...

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• Dane
• Erstellt 29. März 2023 23:17
• 0 Stimmen

1. Guide
2. ...
3. Setting up Zendesk Guide
4. Enabling search across multiple help centers

Hi Megan,The actual user segments can be used for all brands. However, the permission for the HC, articles and community topic should be set individually for each brand.

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• Dane
• Erstellt 29. März 2023 00:21
• 0 Stimmen

1. Support
2. ...
3. Ticket automation and collaboration
4. Understanding suppression of CCs email notifications

Hi Jürgen, Due to this behavior, I'll create a ticket for you. Please wait for my update via email and let's start from there. Cheers!

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• Dane
• Erstellt 28. März 2023 05:11
• 0 Stimmen

1. Community
2. Zendesk Suite Q&A
3. Add description to the Attachments field for "Submit a request" form

Hi Jack, Multiple attachment fields in a form is not natively available. However, you are able to alter your requests page through the altering of your theme on Guide and could likely achieve a sim...

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• Dane
• Erstellt 28. März 2023 04:24
• 0 Stimmen

1. Email
2. ...
3. Formatting and customizing your email
4. Customizing the welcome email and the account verification email

Hi Ian, You can try to modify the "User welcome email text" in the Admin Center. 

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• Dane
• Erstellt 28. März 2023 04:21
• 0 Stimmen

1. Account
2. ...
3. Accounts and billing
4. Testing changes in your standard sandbox

Hi Admin Integrations,You'll need to contact us directly so we can check if we can sync it on your account or if there's an underlying cause on this behavior. Hi Federica,As of the moment, there's ...

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• Dane
• Bearbeitet 29. März 2023 11:04
• 0 Stimmen

1. Guide
2. ...
3. Working with articles in the knowledge base
4. Understanding Content Cues

Hi Renée, As it turns out, content cue archives is not yet an available future. Content cues is just providing recommendation on what article needs attention. Once it has been removed from the list...

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• Dane
• Erstellt 28. März 2023 03:22
• 0 Stimmen

1. Explore
2. ...
3. Building reports
4. Creating reports

Hi Derek,The query builder is designed to automatically use the most relevant visualization. If it doesn't suite your needs you can easily change it on "Visualization" section. 

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• Dane
• Erstellt 27. März 2023 04:39
• 0 Stimmen

1. Community
2. Zendesk Suite Q&A
3. Zendesk Reporting - How to Filter Ticket by Greater than x Tickets

Hi Suzan,If the chart cannot accommodate the amount of data, it will be better if you use table instead. Or you can also further optimize by using advanced group. But this will only apply if the or...

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• Dane
• Erstellt 27. März 2023 01:50
• 0 Stimmen