Zach Anthony

1. Community
2. Zendesk APIs
3. Is there a way to notify an active webhook when a new guide article is published?

Hey Andrew Harris, we released support for a set of help center and community events back in April as per this announcement. Do the events now supported help cater for your use case, or are there g...

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• Zach Anthony
• Erstellt 18. Juli 2023 23:52
• 0 Stimmen

1. Community
2. Feedback - Developer Platform
3. Access response text of failed http actions in integration logs for ZIS

Hey Ahmed, I think it's possible that this has been added in the past year after you posted this feedback, so hopefully this helps somewhat. Thanks for sharing an example use case though around bei...

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• Zach Anthony
• Erstellt 31. Mai 2023 01:44
• 1 Stimme

1. Community
2. Feedback - Developer Platform
3. Access response text of failed http actions in integration logs for ZIS

Hi Ahmed, thanks for taking the time to provide some feedback on ZIS. I can see that you've mentioned that when a HTTP action is unsuccessful (e.g. returns 400), you would like to see the response ...

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• Zach Anthony
• Erstellt 30. Mai 2023 06:56
• 1 Stimme

1. Community
2. Feedback - Admin Center
3. Feature request - triggers associated to webhooks

Hi mfg, you can currently view all the triggers or automations associated with a given webhook by clicking on the Event Subscription tab on the Details page of the webhook. Alternatively, from the ...

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• Zach Anthony
• Erstellt 17. Mai 2023 04:07
• 1 Stimme

1. Zendesk updates
2. Announcements
3. Announcing webhooks for help center and community events

Hey Thomas, thanks for the additional insight into the use case for including a property that indicates the view permissions for an article. Given that articles are modelled internally with a relat...

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• Zach Anthony
• Erstellt 2. Mai 2023 23:02
• 0 Stimmen

1. Zendesk updates
2. Announcements
3. Announcing webhooks for help center and community events

Hey Thomas! Thanks for the feedback in regards to differentiating between publishing a new article versus re-publishing an existing article. We'll take that on board and think about how we can enab...

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• Zach Anthony
• Erstellt 28. April 2023 06:23
• 0 Stimmen

1. Zendesk updates
2. Announcements
3. Announcing webhooks for help center and community events

Hi David, If you're looking to receive a webhook notification when the content of an article is updated and published this would be covered by the "Article published" event. Does that cover your us...

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• Zach Anthony
• Erstellt 26. April 2023 23:18
• 0 Stimmen

1. Zendesk updates
2. Announcements
3. Announcing API key authentication and custom headers for webhooks

Great call out Amie Brennan, I'll be sure to arrange to have that updated!

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• Zach Anthony
• Erstellt 17. April 2023 23:00
• 0 Stimmen

1. Community
2. Zendesk Apps Framework (ZAF) Q&A
3. allow "requestStorageAccess" in sidebar application for secure cookie handling

Hey Benoit, I understand that it's been a little while since I last updated this thread. I'll be sure to come back to this thread and provide an update when I have some progress to share. At this s...

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• Zach Anthony
• Erstellt 14. April 2023 00:37
• 0 Stimmen