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Sudheer Gobburu

Beigetreten 16. Okt. 2021

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Letzte Aktivität 27. Sept. 2022

Folge ich

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Community-Kommentar Feedback - Ticketing system (Support)

@... Can you please provide an update?

 

Kommentar anzeigen · Gepostet 27. Sept. 2022 · Sudheer Gobburu

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Community-Kommentar Feedback - Ticketing system (Support)

Hi Nicole,

As we are nearing the end of 2022, Can you please check with your product manager to see whether this feature would be added in Zendesk this year.

Thank you!

Kommentar anzeigen · Gepostet 19. Sept. 2022 · Sudheer Gobburu

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Community-Kommentar Feedback - Ticketing system (Support)

Hi Nicole,

Can you please let us know if this enhancement is going to be prioritized for 2022?

 

Kommentar anzeigen · Gepostet 12. Jan. 2022 · Sudheer Gobburu

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Community-Kommentar Feedback - Ticketing system (Support)

Nicole - I see that there are no up votes yet on this request. Can you please let us know if the request would be taken up for enhancement? If yes, what would be the tentative timeline to add this feature in the product.

 

Kommentar anzeigen · Gepostet 13. Juli 2021 · Sudheer Gobburu

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Community-Kommentar Feedback - Ticketing system (Support)

Hi Nicole,

We have a request from couple of customers where the tickets need to be closed by a particular user in that respective organization. This is a requirement from our customers which we are trying to meet if feasible.

Thanks,

Kommentar anzeigen · Gepostet 06. Juni 2021 · Sudheer Gobburu

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Post Feedback - Ticketing system (Support)

Request functionality to enable option for an end user to change a ticket to Mark as Solved & Submit for requests in their organization, of which they are not the requester

Gepostet 05. Juni 2021 · Sudheer Gobburu

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