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Angelica Landinez

Beigetreten 24. März 2023

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Letzte Aktivität 04. Apr. 2023

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Angelica Landinez hat einen Kommentar hinterlassen

Community-Kommentar Feedback - Ticketing system (Support)

ex. If I want to move from page 1 directly to 4, I'll need to scroll down+use the "next" button 3 more times. I have to do some reports in the morning, and look for breached tickets, was easier for me to skip some pages and go directly from pages 1 to 5 for example. Again, having the numbers of pages instead of next, previous etc...seems to be more efficient (in my case). 

Kommentar anzeigen · Gepostet 24. März 2023 · Angelica Landinez

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Angelica Landinez hat einen Kommentar hinterlassen

Community-Kommentar Feedback - Ticketing system (Support)

Yep!! But the previous view was simple; having the next, previous button does not seem to as efficient for my work rhythm (I got similar feedback from other folks from my team).

Kommentar anzeigen · Gepostet 24. März 2023 · Angelica Landinez

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Angelica Landinez hat einen Post erstellt

Post Feedback - Ticketing system (Support)

Hey there, team! I realized today that the number of pages in the bottom part of the Tickets view was replaced for: < PREVIOUS > NEXT > LAST <<

Having numbers to identify how many tickets we had was more practical (each page has 30 tickets, so it was easier to flag how many breached tickets we had if I was clearing the Queue and how many pages were missing). I can scroll up, but this means taking an extra step. 

Please bring back the numbers! 

Gepostet 24. März 2023 · Angelica Landinez

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