Tim Broere
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Tim Broere hat einen Kommentar hinterlassen
I am used to Zendesk reacting to lively posts like these. Why are they ignoring this one? We would also welcome the possibility to change our From: address for tickets.
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Tim Broere hat einen Kommentar hinterlassen
Is there any update on this? Emails get lost at the moment.
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Tim Broere hat einen Kommentar hinterlassen
We face exactly the same problem. I have considered an automation that deletes a tag, so we are able to first add a tag via a trigger to make sure the email trigger does not fire when a chat is end...
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Tim Broere hat einen Post erstellt
Changing tagline based on language settings or department
BeantwortetWe run 2 websites on different languages: Dutch and German. Therefore we would like to change the tagline of our agents, based on the website that they are serving. At the moment it seems that this...