Leo Magalhaes

1. Guide
2. ...
3. Customer portal
4. How can I remove the "Submit a request" link from my Help Center?

Hey there, is there a way to filter out organizations that shouldn't be allowed to submit tickets? Use case: We don't want reseller customers to submit tickets to our support team.

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• Leo Magalhaes
• Erstellt 26. April 2022 15:51
• 0 Stimmen

1. Community
2. Feedback - Voice (Talk)
3. Zendesk Talk: Allow Reporting on Agent Availability

We need to be able to report agent availability and occupancy for both Chat and Talk, this is a must for our company.

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• Leo Magalhaes
• Erstellt 7. Januar 2022 12:54
• 1 Stimme