Tetiana Belevska
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Tetiana Belevska hat einen Kommentar hinterlassen
Hi, Note that XML Export is not available for accounts with more than 200,000 tickets. You can also try exporting your data into CSV via Zendesk. CSV Export includes the data like first reply time...
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Tetiana Belevska hat einen Kommentar hinterlassen
There's also an automated data migration service called Help Desk Migration. Their app can import a big volume of data including comments and attachments, as well as default Jira fields to Zendesk ...
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Tetiana Belevska hat einen Kommentar hinterlassen
It all depends on how you want to export your tickets with all the details. If you want to export them as backup data, then the options above are just good for you. But, if you want to move them t...
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Tetiana Belevska hat einen Kommentar hinterlassen
As for option 4, you can find export and import apps on the Zendesk marketplace if you want to export your list of users in CSV. Or there is an automated data migration app, called Help Desk Migra...