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Angelweb SAS

Beigetreten 16. Okt. 2021

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Letzte Aktivität 22. Okt. 2021

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Community-Kommentar Feedback - Ticketing system (Support)

Having a multi-brand account as well, we have the same problem with macros. There are many we waste time, while they exist to save us time.

Kommentar anzeigen · Gepostet 15. Juni 2021 · Angelweb SAS

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Community-Kommentar Feedback - Ticketing system (Support)

Clearly, it is essential to be able to display all the views. We are a multi-brand account, so we have a lot of views, and our team needs to see everything because we deal with all the brands. It doesn't make sense to be limited to 12 views.
Having to go through a paid third-party app for something this simple, when we have the most comprehensive Zendesk subscription, doesn't make sense either.

Kommentar anzeigen · Gepostet 15. Juni 2021 · Angelweb SAS

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Community-Kommentar Feedback - Ticketing system (Support)

We need it too, weird that it isn't already planned.

Kommentar anzeigen · Gepostet 15. Juni 2021 · Angelweb SAS

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Community-Kommentar Feedback - Ticketing system (Support)

This is exactly the functionality that we currently badly need as a multi-brand account !

It is really time to be able to enjoy it with the native Zendesk views (which are nevertheless great), without having to go through a paid third-party application.

Just being able to display more than 12 views would be a big step forward ...

+ 10000

Kommentar anzeigen · Gepostet 15. Juni 2021 · Angelweb SAS

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Community-Kommentar Feedback - Ticketing system (Support)

Very good idea, a bit like a chat conversation.

Kommentar anzeigen · Gepostet 15. Juni 2021 · Angelweb SAS

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Community-Kommentar Feedback - Ticketing system (Support)

Our team totally agrees with this idea.

Kommentar anzeigen · Gepostet 15. Juni 2021 · Angelweb SAS

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Community-Kommentar Feedback - Ticketing system (Support)

Hello, that would be really nice indeed.

Kommentar anzeigen · Gepostet 14. Juni 2021 · Angelweb SAS

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