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Vanya Golomehova's Avatar

Vanya Golomehova

Beigetreten 11. Aug. 2022

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Letzte Aktivität 26. Juni 2024

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Vanya Golomehova hat einen Kommentar hinterlassen

Community-Kommentar Feedback - Ticketing system (Support)

Your editor was showing the screenshot perfectly fine before submitting - now it is not so clear how this change is wasting my screen space… 

Kommentar anzeigen · Gepostet 19. Juni 2024 · Vanya Golomehova

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Vanya Golomehova hat einen Post erstellt

Post Feedback - Ticketing system (Support)

Hello,

 

since today I have ended up in Zendesk finding out that instead of O,P,S next to ticket status, now we have the full text Open, Pending, Solved and etc. This change has reduced my useful work area and now important parts of the subject is not visible anymore and replaced by … which is preventing from clicking on the exact necessary ticket as our tickets are usually with predefined subjects where at the end is the more important information.. 

 

Gepostet 19. Juni 2024 · Vanya Golomehova

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Vanya Golomehova hat einen Kommentar hinterlassen

Community-Kommentar Feedback - Ticketing system (Support)

The reply at the bottom is succesfully hiding and making unusable my monitor. You should give the right to people to choose.

Kommentar anzeigen · Gepostet 11. Aug. 2022 · Vanya Golomehova

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