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Stephanie Ng

Beigetreten 22. Okt. 2021

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Letzte Aktivität 19. Nov. 2021

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Stephanie Ng hat einen Kommentar hinterlassen

KommentarThird party and social messaging channels

Hi Sabra, It's working now thanks! 

Kommentar anzeigen · Gepostet 19. Nov. 2021 · Stephanie Ng

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KommentarThird party and social messaging channels

Thanks Sabra, in this case, I have already done both steps (adding the footer placeholder to the HTML template and updating the social buttons of Brands) and buttons still did not show up on emails. Please advise. 

Kommentar anzeigen · Gepostet 19. Nov. 2021 · Stephanie Ng

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KommentarThird party and social messaging channels

Hi Sabra, I have the same issue where the icon is not showing. May I know what will need to be inserted in the {{footer}}? thanks! 

Kommentar anzeigen · Gepostet 18. Nov. 2021 · Stephanie Ng

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Stephanie Ng hat einen Post erstellt

Post Feedback - Chat and Messaging (Chat)

Agents are not able to broadcast a message to multiple users on WhatsApp channel or initially send out a WhatsApp message to the end users even when they have the user's contact number. 

It quite passive as agents need to wait for the end user to reach out.  It would be great to develop this as a feature and also able to broadcast a message. 

Thank you! 

Gepostet 24. Juni 2021 · Stephanie Ng

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