Traci Lamm

1. People
2. ...
3. End users and organizations
4. About the Customers (end users) page

It would be great if we could customize what ticket fields show up for an end user as well. For example, it end user Traci has ticket for Form A and Form B, I would like to add Forms as a field we ...

• Kommentar anzeigen
• Traci Lamm
• Erstellt 14. Januar 2022 22:02
• 2 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Linked Problem ticket field not usable by triggers automations macros

I also need this. Our use case is we have a form that is filled out by a tech after an installation is completed. In that form, they reference the parent ticket. I would like to be able to use a tr...

• Kommentar anzeigen
• Traci Lamm
• Erstellt 27. Oktober 2021 21:22
• 0 Stimmen